The Singtel Future Makers programme (the “Programme”) is a social innovation programme to support social impact start-ups in Singapore through monetary and non-monetary support by Singtel. Further information on the Programme can be found at the website (“Site”).

By submitting your application for the Programme you acknowledge that you have read and agree to be bound by the terms and conditions of the Programme herein (“Terms”). We may modify these Terms at any time at our sole discretion, and such modifications shall be effective immediately upon posting of the modified Terms. You agree to review the Terms periodically to be aware of such modifications. The term “Singtel” (or “we”, “our” and “us”) includes Singapore Telecommunications Limited (“Singtel”), and all members, subsidiaries and affiliates of related corporations of Singtel, their respective subsidiaries and affiliates, as well as their successors and assigns.

1. The Programme

1.1. Singtel aims to help build and support an ecosystem of passionate change agents, innovation, capacity building and collaboration that leverages Singtel digital connectivity solutions for social impact through the Programme. Successful applicants will join the programme which provides them with a unique opportunity to grow their organisation, refine their business model and scale their social impact through collaboration opportunities with Singtel business units. Up to 3 start-ups will receive up to S$150,000 of monetary and non-monetary support such as working sessions, networking opportunities, dedicated mentoring and 1-on-1 business coaching with industry experts from Singtel and its partner organisations. The Programme will end with a pitch day where successful applicants will make a pitch on how Singtel digital connectivity solutions can increase social and business impact. Upon completion of the Programme, Singtel will select suitable applicants which have the potential to scale regionally to compete and pitch for a collective pool of funding of up to S$150,000 against other social impact organizations from the region who are also participating in the Airtel, AIS, Optus, Globe and Telkomsel innovation programmes. Further details will be disclosed when the applicants are accepted into the Programme

1.2. The following persons will be eligible to apply for the Programme:

1.2.1. Registered as a business in Singapore or demonstrated clear intention to incorporatise the business in Singapore

1.2.2.  Minimum value product in the market with evidence of revenue generation and roadmap to scale the business

1.2.3. Be committed to a social impact cause through their business, evidenced through past work and community credentials

1.2.4. An applicant will not be eligible if the applicant’s application: (a). Is not their own original proposal and/or work; (b). Infringes copyright or any other intellectual property rights of a third party; (c). Proposes to use the funding: I. To provide money to a beneficiary who is looking for support or fundraising; II. For religious or political activities; III. For general fundraising appeals; IV. For everyday activities, loan repayments or operational deficits; V. For retrospective or deficit funding requests, e.g. funding of past expenses; VI For everyday operating or administration costs outside of the project; or VII. To pay a salary and/or wages to the applicant or to any other third party.

1.3. Singtel reserves the right, at any time, to cancel, modify or suspend the Programme at its sole discretion.

1.4. Applications must meet the selection criteria set out in clause 1.2 in order to be considered for funding. Singtel will, at its sole discretion, determine if an application meets the selection criteria.

2. The Application Process for the Programme

2.1. To apply, you must go to the Singtel Future Makers Site and submit your application in the prescribed form. The application closing date is stated on the Site.

2.2. If you are submitting the application form on behalf of a company (or other entity), you represent that you are an employee or authorised representative of such company (or other entity) and you have the authority to submit such application form on behalf of the company (or other entity).

2.3. All correspondence and communication throughout the Programme, must be in the English language.

2.4. You agree to provide accurate, current and complete information, as required in the registration form (“Registration Data”). All work and submissions should be original. Incomplete or indecipherable entries will be deemed invalid and will be disqualified.

2.5. Your application must not contain any content that:

(a). contains any advertising and promotional message; (b). violates or infringes any applicable laws, regulatory requirements or codes, including in Singapore; (c). infringes or violates any copyright, trade mark or other intellectual property, personal or proprietary rights of any person, or violates any obligation of confidence or any other proprietary right; (d). contains any obscene, offensive, discriminatory, defamatory or otherwise actionable material; or (e). contains a virus, spyware or other harmful component, or otherwise impairs, interrupts or damages the Site, or any connected network, or otherwise interferes with a person’s use or enjoyment of the same.

2.6. A maximum of one application may be submitted per project. Once an applicant’s application is submitted, no further changes by the applicant will be accepted.

2.7. Any Programme applicant who has undertaken any conduct which may, in Singtel’s sole discretion, adversely affect the reputation of Singtel or other participants, may be disqualified from the Programme.

2.8. Applicants who have received unofficial or content-sensitive information relating to the Programme with the intent of allowing an unfair competitive advantage, from employees, interns, apprentices and trainees or any party involved with the Programme must immediately inform Singtel as soon as they become aware of this.

2.9. Selected applicants must declare any funding and support from any external party at any time during the Programme. Failure to do so may result in the withdrawal of funds and/or support from Singtel.

3. Evaluation Process for the Programme

3.1. Evaluation of applications will be conducted during stipulated period within a calendar year as announced by Singtel at the Site

3.2. Only application forms received before the stipulated period as stated on the site will be evaluated. Late submission of application forms will not be accepted.

3.3. The evaluation criteria for the Programme are:

(a). The applicant proposes a technology-based solution that leverages Singtel digital connectivity solutions to address a business need and support a social problem (“Proposal”) ; (b). The applicant explains how the Proposal differs from similar proposals in the public arena; (c). The applicant demonstrates the way in which their Proposal leverages Singtel digital connectivity solutions to address current or future social problems primarily Singapore and the region; and (d). The applicant demonstrates the capacity and drive to bring this Proposal to Singapore and regional markets.


3.4. Shortlisted applicants will be determined by Singtel in its sole discretion. The decision shall be final and no requests for reconsideration or revision of the decision will be accepted by Singtel. Singtel reserves the right to replace any shortlisted applicants subsequently found to be disqualified for any reason.

3.5.Shortlisted applicants will be invited to present a pitch to an evaluation panel selected by Singtel where shortlisted applicants they will have the opportunity to present their Proposal business case on how Singtel digital connectivity solution can increase their social and business impact.

3.6. Shortlisted applicants who choose to travel to Singapore to present their pitch are responsible for securing their own visas and making the relevant travel and accommodation arrangements, all at their own cost.

3.7. If the shortlisted applicant’s pitch is successful, the applicant will be invited to participate in the Programme. Singtel will provide the selected applicant with relevant support in accordance with clause 6. If you are so selected, you commit to work together with Singtel to refine or develop your Proposal and attend all activities such as but not limited to workshops, coaching, mentoring sessions and networking events that are organised for the Programme. The exact dates, venue and duration will be communicated to you if you are successful for the Programme.

3.8. Decision made by the evaluation panel is final and any disputes will not be entertained. Any changes to the evaluation panel shall be determined in Singtel’s sole discretion.

4. Confidentiality and Information Submitted for the Programme

4.1. You are advised to share non-confidential information only in the application process. All information submitted in the application will be treated as non-confidential and non-proprietary. We assume no obligation to protect such information from disclosure and will be free to use, reproduce and distribute the information without restriction.

4.2. You hereby grant Singtel the right (though you acknowledge and agree that Singtel shall not be obliged) to use your name in connection with the submitted materials and other information as well as in connection with all advertising, publicity, marketing and promotional material related thereto. You agree that you shall have no recourse against Singtel for any alleged or actual infringement or misappropriation of any proprietary right in your communications to us.

4.3. Singtel reserves the right to disclose the selected applicants’ names and identities, and use the selected applicants’ pictures and videography for publicity purposes.

4.4. Prior to entering into confidential discussions, you will be asked to sign a separate non-disclosure agreement with Singtel so that any confidential information that is subsequently shared with Singtel is protected.

5. Intellectual Property for the Programme

5.1. All materials including software, source code, documentation, data, concepts and ideas (whether created or developed independently by the Applicant or jointly with others) submitted to Singtel for the Programme shall be the property of the Applicant

5.2. You acknowledge and agree that the Singtel may use, incorporate or disclose any ideas or concepts (i) related to the Proposal; and/or (ii) which are discussed in the course of the Programme, for the purposes of the Programme, and warrant to waive any and all claims that may arise against the Singtel (or its employees, representatives, contractors and agents) or anyone else participating or otherwise attending in this Programme for such use or disclosure for the purposes of the Programme.

5.3. You warrant that you own the rights in any information you share with Singtel in your application and any information supplied to the Programme does not infringe the intellectual property rights, confidentiality or the rights of any third party.

5.4. You warrant that you have (and will continue to have) all necessary rights, licenses, consents and permissions which are required to enable Singtel to use your application for the purposes envisaged by the Programme and these Terms, without any restriction or compensation to you.


6. Funding and Support for the Programme

6.1. Singtel will select up to three successful applicants to receive support (monetary and non-monetary) to implement their Proposal as further set out below.

6.2. Singtel will provide each successful applicant with funding up to S$50,000.This comprises an initial amount of S$ 25,000 to be disbursed at the beginning of the programme upon confirmation of participation.

Besides monetary support, selected applicants will receive non-monetary support such as workshops, networking opportunities, dedicated mentoring and 1-on-1 business coachingwith industry experts from Singtel and its partner organisations. Upon completion of the Programme, Singtel will select suitable applicants which have the potential to scale regionally to compete and pitch for a collective pool of funding of up to S$150,000 against other social impact start-ups from the region who are also participating in the Optus,Globe, Telkomsel and AIS Future Makers Programmes. Further details will be disclosed when the applicants are accepted into the Programme.

6.3. Subsequent disbursement tranches are tied to the successful applicant’s Proposal. Upon joining the Programme, Singtel will work with successful applicants on the scope and timeline of the Proposal to determine how the funding can offset the cost of the Proposal in accordance to mutually agreed milestones.

6.4. Singtel is entitled to withhold the disbursement of the funding until the successful applicant complete the mutually agreed milestones to our satisfaction.

6.5. If the applicant is successful in obtaining funding and intends to use funding to: (a). procure network services, the applicant must acquire those services from Singtel; and (b). purchase technology or telecommunications services, these purchases are to be made through a Singtel shop.

6.6. Singtel will not pay any additional amount to the applicant under any circumstances, including where the actual total Proposal cost is greater than the funding.

6.7. The successful applicant must promptly notify Singtel and, within two weeks of notifying Singtel, return any amount of the funding that has not yet been spent, if: (a). the Proof of Concept proposal is no longer possible or cannot be completed in the manner described in the application; and (b). Singtel has not agreed in writing to a variation of the proposal as per clause 6.3.

6.8. The successful applicant must promptly notify Singtel and, within two weeks of notifying Singtel, return any amount of the funding that has not yet been spent, if: (a). the Proposal is no longer possible or cannot be completed in the manner described in the application; and (b). Singtel has not agreed in writing to a variation of the Proposal as per clause 6.3.


7. Reporting for the Programme

7.1. The successful applicant must complete an impact report on its activities in a form nominated by Singtel 6 months after the completion of the Programme.

7.2. The successful applicant must complete any additional evaluation of their progress during the Programme and give monthly updates for a period of 1 year after the conclusion of the Programme for our impact assessment review. This additional evaluation may include a combination of written responses, telephone and/or face to face interviews.

8. Post Programme

8.1. Upon completion of the Programme, Singtel will select suitable applicants which have the potential to scale regionally to compete and pitch for a collective pool of funding of up to S$150,000 against other social impact organizations from the region who are also participating in the Airtel, AIS, Optus, Globe and Telkomsel innovation programmes. Further details will be disclosed when the applicants are accepted into the Programme.

8.2. Singtel reserves the right to decide if the successful applicant’s Proposal arising from the Programme should be deployed for further development.

8.3. If the Proposal is selected for further development after the Programme, you will need to enter into a new agreement covering any further collaboration with Singtel.


9. General Terms and Conditions for the Programme

9.1. Successful applicants must keep and maintain adequate insurance (including public liability insurance) for the activities carried out in relation to this project, against any claims for loss or damage to property and injury or death to persons.

9.2. Successful applicants shall not act or cause anyone to act in a way that may prejudice or cause damage to the name and reputation of Singtel.

9.3. Except for any liability that cannot be excluded by law, Singtel (including its officers, employees and agents) excludes all liability (including negligence), for any personal injury; or any loss or damage (including loss of opportunity); whether direct, indirect, special or consequential, arising in any way out of the Future Makers programme or the Site, including, but not limited to, where arising out of the following: (a). any technical difficulties or equipment malfunction (whether or not under Singtel’ control); (b). any theft, unauthorised access or third party interference; (c). any application that is late, lost, altered, damaged or misdirected (whether or not after their receipt by Singtel) due to any reason beyond the reasonable control of Singtel; (d). any variation in funding value to that stated in these Terms; (e). any tax liability incurred by the successful applicant; (f). use of the funding or (g). any infringement by a third party of an applicant’s intellectual property rights.

10. Acknowledgement for the Programme

10.1. It is a condition of the Programme that, from the time of the Programme, whereby the applicant is selected by Singtel as one of the successful applicants until 18 months after the end of the Programme, the successful applicant acknowledges Singtel in all advertising, signage, media releases and other promotional material relating to the purpose of the Programme.

10.2. Successful applicants must not refer to or use Singtel brand assets for any purpose other than the purpose of the Programme.

10.3. All advertising, signage, media releases and other promotional material that contains the Singtel logo or reference to the Programme must be submitted to and approved by Singtel in writing prior to its production and release. Singtel reserves the right to make amendments prior to the release of the materials.

10.4. Successful applicants agree to take part in media activities as reasonably directed by Singtel from time to time.

11. Privacy, Security and Cookies

11.1. Singtel may collect, use and disclose (including but not limited to disclose to third parties such as agents, contractors, service providers, suppliers, and as required, regulatory authorities, some of which parties may be located overseas) your personal data for any purpose arising out of or in connection with the Programme, including but not limited to its management and administration. Singtel may also collect, use and disclose your personal data in the manner and for the purposes set out in Singtel’s Data Protection Policy accessible at The term ‘personal data’ means any information or data which can be related directly or indirectly to an identifiable individual.

11.2. Singtel takes certain industry-accepted precautions to secure the Site or portions of it, including safeguards to prevent security breaches in our network and database systems, limits on access to information in our systems and the systems of our business partners and vendors, and strict verification processes to prevent unauthorised access to information. However, you agree that such precautions do not guarantee that use of the Site is invulnerable to all security breaches, nor does Singtel make any warranty, guarantee, or representation that use of the Site is protected from all viruses, worms, Trojan horses, and other vulnerabilities.

11.3. During your use of the Site, we may issue to and request from your computer blocks of data known as “cookies” to enable more convenient browsing when you revisit the Site. A cookie is a type of data which is sent from the Site to your Internet browser software, and is stored on your computer. Storing cookies does not have any adverse effect on your computer. You must not alter any cookies sent to your computer from the Site and you must ensure that your computer sends correct and accurate cookies in response to any relevant request from the Site.

12. Links To and From Other Websites for the Site

12.1. The Site may contain hyperlinks to other websites which are neither maintained nor controlled by Singtel, or may contain content posted on or via the Site by third parties. If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk. Singtel is not liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of such content, information, products, goods or services available on or through any such linked websites. Singtel is not responsible for terms of use or data collection practices of any other websites.

13. Disclaimer of Warranties for the Site

13.1. The Site and any software made available on the Site are provided on an “as is, as available” basis. Singtel makes no warranty that: (a). the Site will meet your requirements or will always be accessible; (b). the Site will be uninterrupted, timely, secure, error-free or free from computer virus or other invasive or damaging code; (c). the results that may be obtained from the use of the Site will be accurate or reliable; (d). the quality of any services, information, or other material obtained by you through the Site will meet your expectations; and (e). any errors in the Site will be corrected.

13.2. Any content downloaded, uploaded or otherwise obtained through the use of the Site is done at your own discretion and risk. It is solely your responsibility to evaluate the accuracy, completeness and usefulness of all opinions, advice, services, and other information provided through the Site or on the Internet generally.

14. Indemnification for your participation in the Programme and/or use of the Site

14.1. You shall fully indemnify and hold harmless Singtel, its directors, officers, employees, suppliers, licensors, agents, and any third party providers at all times against all actions, claims, proceedings, costs (including legal costs incurred by Singtel in defending any such actions, claims or proceedings), liability, losses and damages whatsoever which may be brought or commenced against Singtel by any person and/or which Singtel may sustain, incur or suffer, as the case may be, arising out of or in connection with or by reason of your use of the Programme and/or use of the site, your access or connection to the Programme and/or use of the site, your violation of these Terms, your violation of any rights of another or your participation in the Programme and/or use of the site. Singtel reserves the right to assume the defence and control of any matter subject to indemnification by you, in which event you will cooperate with Singtel in asserting any available defences.

15. General

15.1. These Terms shall be governed by, and construed in accordance with the laws of Singapore and you agree to submit to the non-exclusive jurisdiction of the Singapore courts.

15.2. If any part of these Terms is held to be unlawful, void, or for any reason unenforceable, then the such part of the Terms shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

15.3. Singtel’s failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision or right.

15.4. These Terms are for the benefit of Singtel and its directors, officers, employees, suppliers, licensors, agents, and any third party content providers to the Programme and the Site. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its own behalf.