Frequently Asked Questions (FAQ)


We welcome start-ups, whether social enterprises or not-for-profits, social impact enterprises with relevant technological or innovative solutions that can address business and social issues. In particular, we are looking for products and services aligned with identified themes that can enable the well-being of vulnerable communities, such as, but not limited to persons with disabilities, persons with mental health issues, the vulnerable elderly ,children and youths at risk, low income families, migrant workers.

If you have launched your product or service in the market and are looking to scale your social and business impact – we are definitely interested!

We will strongly encourage individuals to set up legally incorporated entities as the aim of Singtel Future Makers is to scale solutions that can achieve both social and business impact.

You will have to elaborate in the application form on how your solution will address the themes or challenge statements.

No, but our focus is to make a social impact in Singapore, as well as in the region. As long as your start-up has Singapore as one of its focus and meets the eligibility criteria stated in this section you are welcome to apply for the programme. However, please note that your team will need to participate in the activities that will be taking place in Singapore. There will not be additional reimbursements on any travel and accommodation expenses on top of the grant funding provided as part of the programme benefits.

The Singtel Future Makers programme lasts for 4 months. The start-ups will attend working sessions, regular coaching and business mentoring by seasoned entrepreneurs and industry experts. Most importantly, there are ample opportunities for community engagement and access to networking events.

No, Singtel does not take any equity or royalty for the support provided as the aim of Singtel Future Makers is to build the ecosystem for social innovation through capacity building of start-ups leveraging technology for social good.

We aim to foster more solutions with business and social objectives that create a wider impact on society. Singtel Group will encourage further collaboration opportunities between the start-up and the business including commercialisation pilots if the solution is relevant. Also, Singtel will select up to 2 past and present applicants which have potential to scale regionally to compete and pitch for a collective pool of funding of up to S$100,000 against representatives from Optus, Globe, Telkomsel and AIS. Further details will be disclosed when the applicants are accepted into the programme.

In view of the evolving circumstances, the programme will be delivered digitally. It would transit to physical events and activities if the situation improves. More details will be confirmed closer to the date. Nonetheless, the programme’s events and activities will be hosted in Singapore and your digital or physical presence is mandatory.

Each selected start-up is eligible for a total grant amount of up to S$20,000. This comprises an initial amount of S$10,000 to be disbursed at the beginning of the programme upon confirmation of participation. However, funding should be tied to the business needs justification outlined in the application form or used for the development of the proof of concept for the solution. Up to S$20,000 would be disbursed based on the fulfillment of terms and conditions and milestones of the programme and the prototype development process. Through our network, selected start-ups might have access to potential follow-up funding from our partners.

Yes, you can continue to apply for the programme and will be considered for Singtel’s grant. However, you are required to disclose the necessary information of your prior or existing grant in your application, otherwise the application may be void. The funds should not be used for the same purpose.

You will retain ownership of all your IP included in your application and participation in the programme. By participating in the programme, you provide a license to us to (1) use your IP as may be required in our evaluation during the programme and (2) to use your name, logos, trademarks and a [brief] description of you and your solution as part of publicity we may carry out for the programme. If your solution is selected be developed at the Prototype stage, you will need to enter into a new agreement covering the Prototype stage and any further collaboration with us.

Application Process

Innovative social impact start-ups who have potential solutions to the challenge statements have to submit their applications through the IMDA Open Innovation Platform. If you would like to propose alternative solutions that does not address the challenge statements but are aligned to broader themes, you can apply directly through Singtel Future Makers website. Shortlisted start-ups will then showcase and pitch their solutions to a panel composed of employees of the Singtel Group and cross-sector partner organisations.

IMDA Open Innovation Platform helps to bridge Singtel Future Makers with possible digital solutions by problem solvers. The selected finalists from the IMDA Open Innovation Platform would also receive capability building support from IMDA.

Note that a finalist who is selected through the IMDA Open Innovation Platform will still be required to enter into an agreement with Singtel Future Makers.

The closing date is on 5 June 2020. Please ensure that all information in your application form is accurate. Late submissions will not be considered.

You will receive a confirmation email upon submission.

All submissions made are considered final. We encourage all applicants to check that all of the required information in the application form has been included before submission.

Candidates are selected on a merit-basis in terms of business solution(s) and social impact. For further information you can contact us at:

Copyright 2020 Singtel Future Makers